The primary idea of our business is produce quality Cocopeat and provide quality service. These goods and services and how they are produced involve many types of processes, procedures, equipment, personal and investments, which all fall under quality umbrella.
Key aspects of quality diffused throughout our business with quality planning, quality assurance, quality control and quality improvements.
At Saanvi , we provide individual attention to clients during each and every shipment to understand and fulfill their needs. Well tested Coir products and highly developed quality-assurance procedures and control process are inplace throughout the production and supply chain. Our company know the value and real meaning of retaining a customer. We never look customer service department as a cost centre, it’s an add on value to our organization. With the help of a smart technology, our customer service department not only have the power to nurture relationship with the existing customer, but at the same time it build bonds with new customers. This is not only helping us in boosting business growth but also helps in expanding the existing customer base. In the words o John Jantsch “ Customer service is an opportunity to exceed your customer’s expectations”